Privacy Policy

Privacy Policy

Introduction

Welcome to https://concussion-treatment-jacksonville.alertblitz.com (hereinafter referred to as “Concussion Treatment Jacksonville,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links or integrations on our site. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You create an account and use our applications or services as an authorized user
  • You visit and engage with any of our websites linked to this policy
  • We communicate with you via email, calls, texts/SMS, or other channels for marketing, transactional, or customer support purposes

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details required for processing payments and refunds.
  • Financial Information: Financial records and banking information for billing and accounting purposes.
  • Purchase Information: Data about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile phone numbers.
  • Location Data: Geolocation data provided by your browser or device.
  • Feedback: Comments, reviews, and suggestions you share with our team.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about products you browse or purchase on our site.

We collect this data through various means: user input forms, account settings, browsing interactions, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who work with us, always adhering to their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored in your browser that serve different functions:

  • Strictly Necessary: These cookies enable basic functionality and navigation through our site.
  • Preference: They remember user preferences, such as language settings or display options.
  • Analytics: Used to collect aggregated data about website usage for performance improvements.

Users have the option to control non-essential cookie preferences through our Cookie Manager, allowing them to customize their browsing experience.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and the purposes for which it was collected:

  • Account information and transaction records are typically retained for 7 years after your account’s deactivation.
  • Financial and billing data may be kept for up to 6 years for accounting and legal compliance.
  • We may store certain types of data, such as aggregated analytics, on a permanent basis for internal record-keeping purposes but do not associate this data with individual users.

When personal data is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you have various rights concerning your personal data, including:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: To correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may limit the processing of your data for specific purposes.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: To object to the processing of your data for specific or direct marketing purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or if you have any data-related inquiries, please contact our Data Protection Officer at the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, and updated policy versions will be accessible here. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions related to this Privacy Policy, data protection requests, unsubscribe requests, or general inquiries, please contact us: